Fire protection and plumbing in Raymond Terrace
Servicing and testing for fire systems in Raymond Terrace shops and offices, and plumbing for the houses that make up most of the town.
Our base in Thornton is about 14 km away by road. Open 24 hours, 7 days.
Service area plan
- We are here
- Areas we service
- 25 and 50 km from Thornton
- Raymond Terrace
Houses and commercial buildings in Raymond Terrace
About four in five Raymond Terrace homes are separate houses, so for most people here the job is house plumbing. The fire work is on the commercial side: shops and offices in town, and the commercial and industrial buildings along the Pacific Highway.
Houses
Hot water, gas fitting, blocked drains, rainwater pumps and tanks, downpipes, taps and toilets, and backflow where the property needs it.
Plumbing for homesShops, offices and commercial buildings
Hydrant and sprinkler inspections, booster flow testing, fire hose reels, block plans and signs, plus commercial maintenance and TMV testing on the plumbing side.
Fire systems we look afterFire systems on Raymond Terrace commercial buildings
Our servicing and testing follows AS 1851-2012, and new hydrant systems go in to AS 2419.1. It's booked by fire safety providers, building owners, and strata and real estate managers.
| Equipment | Where you usually find it | What we do |
|---|---|---|
| Fire hydrants | Twin-outlet hydrants outside on posts or pads, and landing valves on the risers inside | |
| Hydrant booster | Near the street, with the block plan beside it | |
| Sprinklers | A valve set in the plant room, with heads through the ceilings | |
| Fire hose reels | On walls, posts and columns, often near the exits | Fire hose reel testing, installs and maintenance |
| Fire pump set | In its own pump room or enclosure | Fire pump set maintenance and installs: ask about a pump set |
| Block plan and signs | At the booster, and on hydrants and valves | Block plans and compliance signs |
| Backflow valves | On the fire service, where it joins the water supply | Backflow testing and installs |
New work as well: AS 2419.1 hydrant system installs, fire hydrant installs and alterations, and AS 2419.1 commission testing, plus commercial fit off alterations and site inspections.



When servicing falls behind
A shop or office with hydrants, sprinklers or hose reels on its fire safety schedule must have an annual fire safety statement from its owner each year. An accredited practitioner (fire safety) checks each of those measures first, and a missed service shows up at that check.
When a test finds a fault
A hydrant or hose reel can look fine on the wall and still fall short once water runs through it. Testing with the water flowing finds that while there is time to fix it, and because we also do hydrant alterations and hose reel installs, we can talk you through the repair.
Plumbing for Raymond Terrace homes
A house has its own hot water system, gas line, drains and downpipes, and sometimes a rainwater tank. We look after all of it, about 14 km from our base.
Also blocked drains, CCTV inspections and high pressure jet blasting, water filters, bathroom renovations and general plumbing. For businesses, commercial maintenance and TMV testing. All plumbing services
Backflow testing in Raymond Terrace
Raymond Terrace is in Port Stephens, on Hunter Water's supply, so Hunter Water's backflow rules apply. On most houses with a standard small meter, the protection is already built into the meter. These properties need at least a testable device:
- A house with a below-ground rainwater tank, or using bore water
- Any property on a 32 mm meter or larger
- A commercial or industrial building with sprinklers, hydrants or hose reels
Hunter Water requires a testable device to be tested every year. If one is missing or overdue, it can give the owner a deadline to test, repair or fit one, at the owner's expense. We test and install them, and Tim is Hunter Water accredited to do it, under his personal plumbing licence 465005C.
Booking work in Raymond Terrace
Call or send the details
Ring 0474 659 574 any hour, or send an enquiry with your suburb and the job.
Tell us about the property
A house or a commercial building, the street it is on, and what has gone wrong or what is due.
For fire work, list what is on site
Hydrants, a booster, hose reels, sprinklers or a pump set. The last service date on the maintenance tags helps, and so does a photo of the block plan beside the booster.
Sort out access and runoff
A flow test sends a lot of water out of the outlet. Let us know who holds the keys to the plant room or booster cabinet, and where the water can drain away.
Raymond Terrace
- From Thornton
- About 14 km by road
- Drive
- About 15 minutes
- Hours
- Open 24 hours, 7 days
- Emergencies
- 24/7 emergency services
- Phone
- 0474 659 574
Common questions
Do you come to Raymond Terrace?
Yes. Raymond Terrace is one of the areas we service, and we work across the rest of Port Stephens too. Our base in Thornton is about 14 km away by road.
We manage a commercial building in Raymond Terrace. Which fire systems can you look after?
Hydrants, hydrant boosters, sprinklers, fire hose reels, fire pump sets, block plans and signs, and the backflow valves on the fire service. Tell us what is on site and when it was last serviced, and we can work out what is due.
Do you do fire work for fire safety providers?
Yes. We normally do fire work for fire safety providers, and also for strata, commercial building owners and real estate managers.
Does my Raymond Terrace house need a backflow test?
Usually not, if it is on a standard small Hunter Water meter with nothing else connected: the backflow protection sits inside the meter. A below-ground rainwater tank, bore water or a meter of 32 mm or more changes that, and the testable device then needs a test every year. See backflow testing for the detail.
Do you do house plumbing here, or only fire work?
Both. For Raymond Terrace homes we do hot water, gas fitting, blocked drains, rainwater pumps and tanks, taps and toilets, water filters and bathroom renovations.
Who do I call when something breaks at night?
Us, on 0474 659 574. We're open 24 hours, 7 days, and Raymond Terrace is about 14 km from our base.
- AS 1851-2012, Routine service of fire protection systems and equipment, Standards Australia.
- Fire safety certification and annual fire safety statements, NSW Department of Planning.
- Backflow prevention, Hunter Water.
- Homes and dwelling types: ABS Census 2021 QuickStats, Raymond Terrace.
- Road distances: OpenStreetMap contributors, via geomcp.au, September 2026.